1- What is Zandle?
- Zandle.net is a diversified mega deals portal, with a mobile shopping applications (Andriod & ITunes), we started in UAE, & now extending to Egypt, Bahrain & MENA.
2- How do I register to Zandle?
- Through the website or our mobile applications, Click on “My Account” and then create an account.
3- I forgot my password, what should I do?
- Click on “My Account” , then you click on “Forgot Your Password?”, and it will be send to your registered email.
4- How to Buy?
- Subscribe – Login in – Choose your deal – Put on cart - Print the voucher or bring it up on your mobile device, then present it at the business to get your deal
5- My order was declined.
- If a credit card is declined, it means that your credit card issuer/banker declined the transaction and a call to your card issuer/banker will sort this out.
6- I am having ordering difficulties.
- Please check your spam or junk mail folders, because sometimes the E-mail may have been sent there. If you’re still unable to find the E-mail, please contact the merchant directly or send us a copy of the receipt or the invoice to email@example.com
7- Do I receive a confirmation email when I place an order to confirm it?
8- I did not receive my voucher or my order confirmation email
- Please check your spam or junk mail folders, because sometimes the E-mail may have been sent there. If you’re still unable to find the E-mail, please contact the merchant directly or send us a copy of the receipt or the invoice or contact us to firstname.lastname@example.org
9- I was double-charged.
- You can either contact us on email@example.com or double-check with your credit-card provider/bank.
10- I am concerned that your order page is not secure.
- Our portal’s deals pages are hosted in a very secure environment. Please accept our assurances that your transactions are always conducted over secure connections.
11- I can't use my product - who should I call?
12- Customer support hours
13- I need technical support with my purchase - who should I contact?
14- Which languages are supported?
15- Can I get someone else to take care of the shipment?
- Only Some Merchants can handle your shipments.
16- The voucher is not working, who should I contact?
17- What kinds of payment gateways are supported?
- Credit Cards Powered by PayTabs.com
- Bank Transfer
18- How do I cancel an order?
For cancellations or refunds, contact us on:
19- How many deals can I buy?
- Any number of deals, according to each merchants’ deals availability.